Bill Collection Letter
Collection agencies and firms are at dilemma. They want the consumers to pay their debt but don’t want to appear threatening or too demanding. The communications (phone calls, letters) they made with the debtor are of grave importance. It must show unwavering firmness, but also compassion and understanding. In this article, we will provide you will sample letters you can use in communicating with your customers or debtors.
The collection agency or firm may opt to edit the letters to fit into the needs of each individual customer. It should be remembered that in letters should be brief and to the point, as well as cordial and respectful.
| COLLECTION LETTER- Friendly Reminder(Agency/ Firm’s name)(Street)(City, state, zip)
(Date) (Customer’s name) (Street) (City, state, zip) _____________________ Dear__________ (Customer’s name): We would like to remind you that of you balance due of _______(amount of balance) on your monthly account. If you have not mailed your check, please do so now, this will bring your account-up-to-date. Thank you, we appreciate your cooperation. Cordially, (Name) (Title) (Phone) |
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COLLECTION LETTER- Second Reminder (Street) (City, state, zip)
(Date)
(Customer’s name) (Street) (City, state, zip) _____________________ Dear__________ (Customer’s name): You did not reply to our first reminder that your account is overdue. Please confirm that you will immediately sending us a check for the _______ (amount) to bring your account up-to-date. Attached is a postage paid envelope for your convenience. (Title) (Phone) |
